Student Advisor

We’re looking for someone with a passion for supporting and empowering others.

Our team of Student Advisors work to ensure that students are able to access free, independent and confidential advice on issues that affect their university experience, so that they are empowered to advocate for themselves, and to help students Love Exeter.

You will empower students to understand their rights, to identify and access appropriate sources of support, and to navigate processes and procedures that can be complex and challenging at times. The role plays a key part in ensuring students have relevant information and resources through the provision of advice casework and individual advocacy.

The Role

Role: Student Advisor
Hours: 21-hours per week
Salary: £ 29,179.35 to £33,081.32 (Pro-rata 0.6FTE)
Contract: Part-Time Permanent
Closing date: 10:00 16^th June 2025

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 100 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in advocacy, advice or other work which has a focus on empowering individuals. We’re especially keen to hear from candidates with experience delivering advice or advocacy in educational, housing, or social care settings
• To have some experience in dealing with sensitive information and situations.
• You’ll be able to have a good level of communication and be able to recognise when to adapt you communication to ensure it is being delivered in a way which is accessible to others.
• You know how to work as a team and be able to collaborate effectively across multiple teams to achieve a shared goal.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

Dates for your Diary

• Closing Date: 10:00 16^th June 2025
• Shortlisting: 17^th June 2025
• Interviews: 27^th June 2025

You can view the role profile here: Role Profile - Student Advisor.pdf

To find out more about working with us, please visit our website:  Careers at Exeter Students' Guild 

For general enquiries, please contact us at peopleandculture@exeterguild.com

How to apply: 

You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• Please outline why you want to apply for this role, including how your values align with those of the Guild.
• Please outline your experience working within advocacy, advice or roles focused on the empowerment of individuals and how it is relevant to higher education settings.
• Please describe your approach to collaborative working with others, including those who may have different perspectives from your own.

Please note:

• This role is specifically designed for those with prior experience in student advice in further education, welfare support, or rights-based advocacy. Experience in unrelated advisory roles (e.g. IT and marketing advisory) is unlikely to meet our shortlisting criteria.
• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager: 

Kim White, Student Advice Manager

If you'd like an informal chat with me to find out more about the role, the team and what we're looking for in our new Student Advisor, you can get in touch at kim.white@exeterguild.com. I would love to hear from you! 

For general queries please contact: peopleandculture@exeterguild.com